Sahla Kunduparambil
Customer Service Executive
Profile summary
Dear hiring team, I'm Sahla kp, I'm currently looking for a job in UAE. I'm intrested in applying for Customer Service Executive. I have passed bachelor of business administration and diploma in hospital administration .I've two year experience as a Medical Receptionist in India. I can speak English and Hindi fluently I'm confident that my skills and experience in my studies could make agreat contribution to your firm. Please give me a chance to join your team.Please consider any of the vacant positions. Hopefully Sahla kp Dubai |+971502726367 | Shahalashalu367@gmail.com
Career highlights
Spearheaded New Employee Onboarding System: Designed and implemented a streamlined employee onboarding system at Ablecure Medical Centre, improving new hire satisfaction scores by 20% and reducing associated paperwork processing time.
Key skills
Professional experience
Managed front desk operations and provided administrative support at Sukapuram Hospital in Kerala, India, ensuring efficient patient flow and seamless communication. Greeted and assisted patients, managed appointment scheduling, and processed insurance claims. Maintained accurate records and facilitated communication between patients, doctors, and staff, contributing to a positive patient experience.
HR Assistant & Receptionist, Ablecure Medical Centre, Kerala, India Managed front desk operations and provided comprehensive HR support, ensuring smooth administrative functions and a positive employee experience. Streamlined onboarding processes, reducing new hire paperwork completion time by 15%. Administered employee records, maintained confidential files, and assisted with recruitment activities. Served as the first point of contact for all visitors and employees, handling inquiries and directing them appropriately with professionalism and efficiency. Assisted in the preparation of HR reports and presentations, contributing to data-driven decision-making within the department.